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Frequently Asked Questions

What kind of research will you do on our business?

We’ll start by understanding your business and what you want to achieve. Next we will research your market place, understand your customer’s personas. We will conduct competitor analysis. That covers the core research. If your business needs special research such as international markets, we will discuss that with you and make proposals.

Can you design a website that fits my budget?

In most cases the answer is ‘yes’. But in the rare cases where your needs are very complex and budget very small, we will work with you and make suggestions for alternative solutions to any problems.

How long will it take to complete my website design and development?

This depends upon your needs. Obviously a single page charity site can go live in a matter of days, where an e-commerce site with thousands of products may take months or more. We employ agile processes and and work quickly and efficiently. Time estimates are supplied at the start and monitored throughout the design and build.

What do you need from me before we start?

A sound brief. It’s worth working together on an accurate brief – it saves a lot of time later. We then prepare a proposal. If you agree that, we can start. There may be some assets we need you to supply, logos and images for example. But these need not hinder work on the initial stages.

Do you offer services other than web design?

Yes we do, but today’s digital activities require many skills. We don’t claim to be specialists in everything and call in skilled experts when needed. Check out our Services page for a list of what we can provide.